PRIVACY POLICY

a. This website with the URL of www.epilo.com.au ("Website/Site") is operated by Epilo Pty Ltd (we/our/us).We are committed to protecting and respecting your privacy.We do collect your personal information and process your personal data in accordance with the IT ACT ,2000 (21 of 2000) and other national and state laws which relate the processing of personal data.Please read the following carefully to understand our views and practices regarding your personal data.

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b. We collect your personal information in other to provide and continuously improve our products and services.

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c. Our privacy policy is subject to change at any time without notice.To make sure you are aware of any changes,please review this policy periodically.

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d. All partner firms and any third party working with or for us, and who have access to personal information,will be expected to read and comply with this policy.No third party may access or process sensitive personal information held by us without having first entered into a confidentiality agreement.

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e. From other sources: We may receive information from other sources, such as public data bases, joint marketing partners, social media platforms, or other third parties as such: 

i) Updated delivery and address information from our carriers or other third parties,which we use to correct our records and deliver your next purchase or communication more easily.

ii) Information about your interactions with the products and services offered by our subsidiaries.

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f. We collect information primarily to provide better services to all of our customers.

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g. We collect the following information from you when you use or sign up on our website: Name, Email address, Postal address & phone number.

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h. When you visit our site, some information is automatically collected.This may include information such as the operating systems (OS) running on your device, internet protocol(IP) address, access times, browser type, and language. We also collect information about how you use our products or services.

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i. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as best seller, top rated,etc,

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j. The full uniform resource locaters (URL) clickstream to ,through and from our website (including date & time, cookie number, products and/or content you viewed or searched, page response time,download errors ,length of visits to certain pages, page interaction information (such as scrolling, clicks).

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k. We automatically collect information using “cookies “. Cookies are small data files stored on your hard drive the website.Among other things, cookies help us improve our site,our marketing activities and your experience.We use cookies to see which areas and features are popular and to count visits to our site.

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l. Most web browsers are set to accept cookies by default.If you prefer,you can choose to set your browser to remove cookies and to reject cookies.I fyou set your browser to reject cookies, some features will be unavailable. For more information on how to reject cookies, browser’s instructions on changing your cookie sittings. 

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m. By using this website. You are agreeing that we may advertise your feedback on the website and marketing materials.

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n. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the concerned laws.

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o. If you opt to receive marketing correspondence from us, subscribe to our mailing list or news letters, enter into any of our competitions or provide us with your details at networking events, we may use your personal data for our legitimate interest in order to provide you with details about our goods, services, business updates and events.

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2. HOW WE USE INFORMATION

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a) We use the information we collect primarily to provide ,maintain, protect and improve our current products and services.

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b. We use the information collected through this website as described in this policy and we may use your information to:

i) Improve our services, site and how we operate or businesses.

ii) Understand and enhance your experience using our site, product and services.

iii) Personalise our products or services and make recommendations.

iv) Provide and deliver products and services you request.

v) Process, manage, complete and account for transactions.

vi) Provide customer support and response to your request, comments and enquiries.

vii) Send you related information, including conformations, invoices, technical notices, updates, securities alters and support and admirative messages.

viii) Communicate with you about promotions, upcoming events and news about products and services.

ix) We may process your personal information without your knowledge or consent where required by applicable law or regulations for the purpose of clarification of identity or for prevention, detection or investigation including of cyber incidents , prostitution and punishment of offences.

x) Protect, investigate and dater against fraudulent, unauthorised or illegal activity.

Our site is hosted through Wix. When you purchase something from our store, we collect the information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.